loans.com.au reviews

It is such a smooth journey with loans.com.au. Our loan manager Ray is so productive and professional, he gave all the advice we need and help us to purchased the dream home. Settlement team always works closely with us, the process and procedures are really clear and helpful. You are always my first choice. Many thanks, Jenny.„

We took out a car loan with loans.com.au, I can say it was simple, and fast, the system that Loans uses keeps you updated with what's going on at all times, backed by friendly customer service staff calling and checking in and helping you along the way. Wish we had used them for our home loan. I have always said I could never work in banking but I would be proud to work for this company!„

This process was so quick, easy and smooth. We were very happy with the service and attention we received for our car loan, and only wish we had taken our mortgage with loans.com.au as well. Thank you to all the team involved in helping us.„

Once again we found loans.com.au very easy to deal with. The staff are extremely customer focused and approachable. Highly recommend!„

An absolute pleasure of a company to deal with, Adrienne, Rick and Sio made the whole process extremely easy. From pre-approval through to settlement they were helpful and answered any and all questions plus the rates offered were more then fair. Four days after I decided what car I wanted I was driving it out of the dealership, I seriously cannot recommend this company enough.„

The process was smooth and they were patient enough to hear all my concerns and was very helpful. Really appreciate the effort. Thank you so much.„

A big thank you to Debra Shaw for your help with the car loans. She was very helpful. Also like to thank you the settlement team for all their help. I would refer people to loans.com.au„

I just would like to say thank you Debra Shaw who assisted me in gaining a loan with loans.com.au. Not only was she more than helpful, she was over friendly, took the time to answer many questions and was very responsive when seeking advice regarding my finances. It was clear that she was not a loan shark and had my best interest as a priority. Thank you!„

A big shoutout to Ray G. and all the super helpful guys at loans.com.au I can truthfully say that nothing is too much trouble for them and their level of customer service is second to none! My loan amount was small and being retired, my circumstances were not typical. However I was treated with respect and positivity and I was offered a very attractive rate and flexible terms to suit my unique situation. Their online application processes make the whole loan application process so easy and their inspection and application fees are ridiculously low. Thank you so much for making a stressful process so easy.„

My loan manager Ray was absolutely brilliant to deal with. Clear concise conversation throughout all dealings. An excellent experience.„

I have a great experience with loans.com.au, they are awesome and quick to respond. Also great customer service. Thank you very much loans.com.au team.„

If you play your role in providing timely information, they play theirs. A seamless, effortless process. Many thanks.„

I found loans.com.au on google and almost did not believe the interest rate available on new car loans - but I gave them a call and spoke to Debra who was able to answer all my questions and made the application process so very easy. The advertised interest rate is real! Keep in mind that loans.com.au is an entirely online/phone based operation so if you need a shopfront go somewhere else and pay more. A shoutout to Adrienne who made everything happen in the background and who was so helpful when I phoned. Wish I'd found loans.com.au earlier! Give them a try.„

Awesome!!! What a great experience and so easy to use. I found the onTrack system easy and convenient as I uploaded most of my documents from my phone. The approval took longer than I thought but I think that was my fault of wrong expectations. Either way, everything went smoothly with Ray and Mike who I found both helpful and communicative throughout the whole process.„

Excellent service from Debra, sorted everything out in three days and picked up my car on the fourth day, also thanks to Mason, who also walked me through the whole process, excellent team. Thanks Steve C.„

What a great experience despite working remotely & not having much idea. The "loans" team helped me through the process & I couldn't be happier with the end result.„

Super quick and seamless experience! Thanks to Matthew & Adrienne for organising our loan when we decided to switch to loans.com.au last minute. Very friendly and professional.„

Working with loans.com.au was very quick and easy and the staff were super helpful. I would highly recommend loans.com.au to anyone. Thanks for getting me in my new car toot toot.„

Loans.com.au were really easy to deal with. Really happy I went with them to organise my finance.„

Accessible, attentive, efficient and flexible customer service. My loans.com.au account manager made the process of financing my new car extremely convenient. Very good online tools.„

I like competitive rates with loans.com.au. Loan application process itself was smooth too. Application officer was always available if I had questions.„

Had a great experience with loans.com.au, Rose was particularly helpful and made the whole process so easy. Would definitely recommend and use again.„

Great rates and great to deal with.„

This is our second account with loans.com.au. I cannot find fault. Being a very busy person, the online platform of processing the loan from pre-approval to settlement is beyond amazing. Plus, loans.com.au offers the lowest interest rates.„

Couldn’t be happier with the service I got from this company. From start to finish everyone I spoke to was so helpful. Always calling making sure I was up to date with everything. Quick and easy. Would recommend them 100%„

Had a great experience with loans.com.au, they kept me updated through every step of the process and Trina was wonderful with helping me through some technical difficulties. Will be recommending their services to anyone looking for a car loan!„

Fantastic loan company. So easy and painless. All online. Very helpful and informative. Will be using again.„

The teams at Loans are exceptionally a great bunch of people who are good at their work. I had the opportunity to interact with Rose and Debrah who have been great throughout the whole process. Highly recommended to people who are thinking or in the process of getting a loan.„

A truly excellent customer experience. From initial application to settlement in 24 hours! Excellent communication, a thorough and transparent application process, and very informed staff. Easily the best experience I've had with a lender. Highly recommend!„

Excellent people. Fast response, professional, better than banks, and cheaper, great rates. I used loans.com.au to refinance my home and also buy an investment property because my bank made it difficult, so I switched...was too easy.„

I got car loan approval online with a fast and professional service. Thanks, loans.com.au team especially Rose who was responsible for my application.„

I am so happy with loans.com.au the way they have successfully completed my loan pre-approval all the way to the settlement was perfect. Mariska is a great asset to loans.com.au. I am sure she leads and train people/team too, so definitely those people will do well at loans.com.au, and get more happy customers like me, thank you all.„

I have opted for loans.com.au for my car loan. Loan processing was very smooth and quick. loans.com.au team took the initiative and followed up until my application is processed successfully. Special thanks to Rose for the effort.„

I just picked up my new car after organising finance through loans.com.au. My contact people through the whole process were unreal. Debra really made sure I knew what was going on and was really sincere in getting the loan through. Mason was always easy to contact and got everything processed super quickly. The process was thorough but quick and painless with their app for uploading docs. The interest rate was great and did not change halfway through the application as I have seen with other companies.„

Lani has been a pleasure to deal with over a quite lengthy period whilst I was looking for the right home. She has been helpful, optimistic, professional, and responsive. She has made my experience of loans.com.au a very positive one.„

Right from the start of application through to settlement, it was a very smooth and easy process, not to mention how quick it all was as well. Loans.com is definitely the best provider I have ever dealt with, and I have absolutely no hesitation in recommending them to anyone looking for the best rate home loans in Australia. Thank you team.„

They are so quick in everything, fully satisfied with the service that I received from professional and friendly experts at loans.com.au. Special thanks to Mason!„

loans.com.au has a very clear and efficient process. Strongly recommend.„

Very helpful, answered all my questions, and quick, easy application process.„

These guys were fantastic! A minute after completing the online application I got a phone call, and it was all smooth sailing from there. Excellent rates and incredibly friendly and constant service. Would definitely recommend!„

Quick easy to deal with and much better interest than I could receive elsewhere.„

Every single consultant I had spoken to at loans.com.au has been nothing but friendly and very professional. It's the experience I had received that will definitely make me use this company again. I've never experienced taking out a loan that's been this easy and without filling out too many paperwork. They literally do all the work and all you do is read the contract and sign. It is that simple!!„

Loan application was seamless & communications with Brodie & Gaurav were exceptional. They explained the process & it was very straightforward, and you get the low advertised rates they advised for the first 12 months. The application was easy to use and the team were very responsive to all my questions.„

Thanks to Adrienne, the whole process went well. She even processed an overnight transfer so that I can get the car delivered on Friday. Thanks guys.„

Fantastic services, great communication, running extra mile to help you, thinking outside the box to find the best solution in every individual case.„

A great loan company I stumbled across on an internet search. They have a discounted interest rate for a number of greener option cars too. It was more competitive than the car dealership loan I was offered. It's online which makes it accessible for the computer literate, but when you call the people are VERY helpful. They looked after me and followed up on everything.„

It was very easy and seamless working with the loans.com.au team. The process was very straightforward and obviously, you'll get the low advertised rates. The web application they are using is also easy to use and intuitive. The team is very responsive to all the questions that I have, especially my loans officer.„

Communication & service is always top level. Always available to ask questions & get through all your document protocols. App is so easy to use & updates, calls & texts are always quick response & stress-free. The team is knowledgeable & very helpful with a great attitude. I recommend loans.com.au very highly.„

I recently refinance from CBA to loans.com.au. loans.com.au have been outstanding to deal with throughout the entire process. Simple, fast and super friendly!„

Fantastic customer service, fast response to any questions, easy process. Highly recommend.„

Fantastic experience, smooth from start to finish. In particular, thank you to Matthew and Adrienne for their amazing service (kept us in the loop every step of the way) less than 24hrs between approval and settlement. We are picking up our new car today! Would 100% recommend this company. Thank you loans.com.au„