loans.com.au reviews

“ Everything was easy, quick, done online

These things are never easy and straightforward but loans.com.au simply afforded the opposite experience which was refreshing. Everything was easy, quick, and done online. Massive thanks to Sio and Adam for facilitating it all and keeping me posted with updates. Thanks legends!„

“ Their can-do attitude is so refreshing

The whole team is extremely professional and very efficient. Nothing is a problem, and their can-do attitude is so refreshing. My loan manager Sio was available anytime I had questions and the communications were prompt. It’s been a great experience for me and the rates are hard to beat. Great job all concerned.„

“ This is our second loan now

Unbelievable quick, friendly and most importantly professional. This is our second loan now, highly recommended„

“ Everything was easy, quick, and done online

These things are never easy and straightforward but loans.com.au simply afforded the opposite experience I found refreshing. Everything was easy, quick, and done online. Massive thanks to Sio and Adam for facilitating it all and keeping me posted with updates. Thanks legends!„

“ Nothing but amazing experience!

Nothing but amazing experience! Sio was on hand to take each and every phone call and action everything within minutes made life so much easier.„

“ Team was easy to approach

The team was really easy to approach and very responsive. It was a very quick process and with their on-track app everything was transparent and was easy to track the process. I want to thank Rose for her continuous support and follow-up that was provided. Thanks.„

“ Fantastic experience with a car loan

Fantastic experience with a car loan, they even found us a lower rate. Couldn’t be happier with the experience as a whole.„

“ It has been great dealing with loans.com.au

It has been great dealing with loans.com.au. My lender Brodey and settlement officer Ryan made it so simple. They both followed up and helped me from a to z.„

“ Efficient service

Really great and efficient service.„

“ Great and fast experience

Rick helped me with the application and pre-screening and was a very effective communicator in outlining all requirements for approval. Yvonne took control of the whole process and the loan was settled and transferred in essentially 3 days. They both were very effective in communicating and chasing upright to the end.„

“ Professional, efficient, and super to deal with

What a great team, professional, efficient, and super to deal with. So happy with their service. I had an issue with my car on delivery so had to return it, they were so helpful in sorting out a second loan. Really happy. Thanks Adrienne and Rick.„

“ Everything was done really quickly

A great loans company! Great service made everything easy, and everything was done really quickly and my loan went through without any issues!„

“ Good IT and software system

The whole process was very professional and very fast. They use good IT and software systems. Very efficient. And the interest rate and fees were much lower than other offers from competitors. Overall fantastic experience.„

“ Fast prompt service

Fast prompt service.„

“ Very competitive beating the banks

Such a great experience. The app made settlement so quick and easy, and documents were being reviewed as soon as I uploaded them. The interest rate was very competitive beating the banks. Highly recommend.„

“ Made you feel important

Fast friendly service, was a little reluctant to try at first but my son encouraged me to give it a go and never looked back. Made you feel important all the way through the process. Well done loans.com.au.„

“ Very smooth/quick settlement

Easy application process and very smooth/quick settlement. Great experience!„

“ They made everything easy and clear

My experience with loans.com was fantastic. I’d like to especially thank Adrienne for going the extra mile for me at the eleventh hour. Her professionalism, diligence, and support throughout the whole process were unmatched. Considering I only had a few minutes to sort out my paperwork in order to pick my car up in time, Adrienne made it happen.„

“ Our interest rates start with a 1

From the moment that I commenced the process, I knew that I wasn't dealing with a big bank. The only thing better than their superb online systems and mobile apps are their people, who are efficient, friendly, helpful and very responsive. As for the interest rate we got for both our home and our investment. Well, they start with a 1!„

“ Lowest interest rate I could find

Was recommended them by a friend. I found the process simple, easy to use and Adrienne was ever so helpful! Thanks so much - recommended. The lowest interest rate that I could find.„

“ Entire procedure went smoothly

The entire procedure went quite smoothly. The replies were quick for each and every question asked. Extremely happy to go with it. Also, the best rate was offered.„

“ Great rates and great service

Absolutely amazing, straight forward process. I was so happy with my home loan I went back for a car loan with the money I saved. Great rates and great service.„

“ Unbeatable and very friendly

Brilliant low rate, great person-to-person service. Application by uploading docs and digital signature through the secure portal was easy, I didn’t have to use a printer at all. My car showroom tried so very hard to beat the deal but loans.com.au only have one small upfront fee and it meant the payments and overall cost were lower.„

“ Application process was super smooth

Application process was super smooth, fully online and so easy. The app supported the entire process and I knew exactly what was happening and when it was happening. Also, my rate was better than the banks. These guys have a winning solution to applying and securing finance in the easiest possible way. I love it!! Well done!!„

“ Quick simple process from start to finish

Quick simple process from start to finish, good interest rates, will definitely use again in the future. Thanks again loans.com.au„

“ Excellent communication

Quick efficient, no fuss, and excellent communication.„

“ Very straight forward processes

loans.com.au has assisted us in buying our dream car with incredible customer service and with very straight forward processes, the onTrack program is the easiest communication forum between customer and vendor. Thank you again for your assistance with securing our vehicle„

“ Second time coming back for a car loan

They offer competitive interest rates without any unreasonable fees. The service is quick and efficient, and the team members are super helpful and polite. This time it was Adrienne who helped me out and was there with me every step of the way to explain everything. Thank you so much!„

“ They have an easy-to-use platform

They were exceptional to deal with from the start and I got an interest rate that was half of what the dealership was offering me. They set up a chat and took time to understand my individual circumstances and needs. They also use an easy-to-use platform in order to share documents etc. The people were clear and super friendly to deal with..„

“ Overall A grade service

Great customer service. Adrienne was extremely helpful throughout the process. I would highly recommend them to anyone. Great car loan rates and overall A grade service.„

“ loans.com.au has been the quickest, smoothest, and most efficient to date

Dealing with loans.com au for a housing loan has been the quickest, smoothest, and most efficient to date. Don't bother with traditional banks especially the big four, there are better players in town.„

“ Good service and interest rates

Quick and instant response. Good service and interest rates. Highly recommended.„

“ Rates are very competitive

The entire process is easy and straightforward. Rates are very competitive.„

“ loans.com.au are well ahead of the game

Rose demonstrated the utmost professionalism throughout the entirety of my interactions with her. She was also able to process my loan request in 48 hours. I have 10 years experience working in finance myself. Rose together with the processes used at loans.com.au are well ahead of the game.„

“ The service was quick and fantastic

Adrieene was a fantastic sales support. The offer rate here is way better than the other one I had. The service was quick and fantastic. I am actually recommending this to my friends so that they can have an amazing experience as I had. Looking forward to the future success of this company!„

“ Very customer-focused staff

Using these guys was so quick and easy.. excellent simple to use platform and very customer-focused staff made it a pleasure to deal with them.„

“ Great car loan rates

Terrific experience - and great customer service. Great car loan rates. I'd be very nervous if I was a big 4 bank.„

“ Quick and helpful staff

Quick, helpful staff and easy to deal with the company. Happy customer. Thanks.„

“ It’s so easy with the online portal

It’s an awesome service. It’s so easy with the online portal. Love it.„

“ Much cheaper than the banks

Very easy to deal with, quick and effective, much cheaper than the banks. Will use them again.„

“ Far exceeded all of my expectations!

They not only promptly assessed my application but also provided real time progress updates and a fully digital loan application service from start to finish. They were clear upfront on pricing and clear as to what was needed from me. They have a fantastic business model that is agile, fully digital and customer responsive.„

“ Low fees, competitive rates & easy online system

Adrienne was so helpful and made the car finance process so simple and easy for me. I would highly recommend using loans.com.au as they have low fees, competitive rates and easy online system to upload documents etc, at your own convenience. Thank you so much team for the amazing experience.„

“ Whole process was really efficient and quick

Rose and Co were great. The whole process was really efficient and quick. Uploading the docs was really easy. Can't be any happier with the service I was provided.„

“ Running an extra mile to help you

Fantastic services, great communication, running an extra mile to help you, thinking outside the box to find the best solution in every individual case.„

“ Top-notch customer service experience

My experience been smooth & pleasant. I have been interacting with well-trained professionals who are polite and friendly. Chat consultant responded to my questions promptly. I had hiccups when uploading PDF, JPEG files on the app from my phone, but then when I emailed the documents, I was acknowledged promptly.„

“ Amazing staff and super quick service

Amazing staff and super quick service. I couldn’t appreciate enough how they always answered (and explained) my REALLY amateur car loan questions!„

“ Business with customer-centric mindset

Great customer service. Special shout out to Rick and Adrienne. Super easy to use platform to upload docs and keep up to date with loan status. One of the best rates in the market as well. Clearly a customer-centric mindset across the entire business.„

“ Quick and extremely knowledgeable staff

My experience has been almost perfect. Quick responses every time and extremely knowledgeable staff. I would highly recommend loans.com.au.„

“ Entire process was smooth and easy

Being a first time car buyer I was happy with the support and rates provide by them. Starting from first call with Ranga who explained to me the details followed by Rose and entire team made sure the process was easy and fun for me. Thank you team. Will surely recommend loans.com.au.„

“ Great team to deal with

Very big thanks to the loans.com team for assisting with our loans. Would like to say a special thank you to Aroha & Catherine for their help & advice. Great team to deal with.„

“ Best customer service I have experienced

Rose and Michael were fantastic. I had some issues with a false debt on my credit report but they were very helpful with their advice and patient. It was the best customer service I have experienced Thank you.„