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Case Study: Warren

We sat down with Warren, a Sydney-based financial analyst, and asked him a few questions about his experience, challenges, and how he overcame them.

Warren

Home loan customer

Meet Warren, an awesome customer of ours who came to us when he wanted to refinance his home and buy a new car.

Age: 60s

Stage of the journey: Home owner

Warren Warren

We sat down with Warren, a Sydney-based financial analyst, and asked him a few questions about his experience, challenges, and how he overcame them.

Background

I’d been with my previous home lender for about 20 years and built up a substantial amount of equity. I wanted to refinance the loan so I could withdraw some of that equity and buy myself a new car. Unfortunately, my previous lender insisted on assessing the refinance application based on the original amount I had borrowed 20 years ago, plus the new sum, even though only half of the original home loan was still outstanding! I decided I didn’t like their service and that I’d go elsewhere. I went online and found loans.com.au. Not only did they do the refinance without fuss, they also gave me a better rate!

Challenges

  • Getting a better interest rate
  • Finding a lender with a realistic credit policy
  • Completing the application process efficiently and quickly

“Not only loans.com.au do the refinance without fuss, they also gave me a better rate!”

Got a home loan challenge?

Visit the Home Loans page to discover helpful resources.

Solutions

  • Found loans.com.au with a simple online search on a comparison website
  • Spoke with a loans.com.au lending specialist and determined my borrowing capacity
  • Completed the simple online application process

How much can I borrow?

Visit the Borrowing Power Calculator page to see how much I can borrow.

How was your loans.com.au experience?

Very smooth. The loans manager explained clearly what I needed to do. It was easier and more streamlined than other places. I had all the documents I needed from my dealings with my previous lender. I shot the application through and it was approved quickly. There was no red tape or hoops I had to jump through. It was a streamlined process, and I was very happy with it.

loans.com.au customer?

If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.

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