loans.com.au reviews

Rose demonstrated the utmost professionalism throughout the entirety of my interactions with her. She was also able to process my loan request in 48 hours. I have 10 years experience working in finance myself. Rose together with the processes used at loans.com.au are well ahead of the game.„

Adrieene was a fantastic sales support. The offer rate here is way better than the other one I had. The service was quick and fantastic. I am actually recommending this to my friends so that they can have an amazing experience as I had. Looking forward to the future success of this company!„

Using these guys was so quick and easy.. excellent simple to use platform and very customer-focused staff made it a pleasure to deal with them.„

Terrific experience - and great customer service. Great car loan rates. I'd be very nervous if I was a big 4 bank.„

Very easy to deal with, quick and effective, much cheaper than the banks. Will use them again.„

It’s an awesome service. It’s so easy with the online portal. Love it.„

Quick, helpful staff and easy to deal with the company. Happy customer. Thanks.„

They not only promptly assessed my application but also provided real time progress updates and a fully digital loan application service from start to finish. They were clear upfront on pricing and clear as to what was needed from me. They have a fantastic business model that is agile, fully digital and customer responsive.„

Adrienne was so helpful and made the car finance process so simple and easy for me. I would highly recommend using loans.com.au as they have low fees, competitive rates and easy online system to upload documents etc, at your own convenience. Thank you so much team for the amazing experience.„

Rose and Co were great. The whole process was really efficient and quick. Uploading the docs was really easy. Can't be any happier with the service I was provided.„

Fantastic services, great communication, running an extra mile to help you, thinking outside the box to find the best solution in every individual case.„

My experience been smooth & pleasant. I have been interacting with well-trained professionals who are polite and friendly. Chat consultant responded to my questions promptly. I had hiccups when uploading PDF, JPEG files on the app from my phone, but then when I emailed the documents, I was acknowledged promptly.„

Amazing staff and super quick service. I couldn’t appreciate enough how they always answered (and explained) my REALLY amateur car loan questions!„

Great customer service. Special shout out to Rick and Adrienne. Super easy to use platform to upload docs and keep up to date with loan status. One of the best rates in the market as well. Clearly a customer-centric mindset across the entire business.„

My experience has been almost perfect. Quick responses every time and extremely knowledgeable staff. I would highly recommend loans.com.au.„

Very big thanks to the loans.com team for assisting with our loans. Would like to say a special thank you to Aroha & Catherine for their help & advice. Great team to deal with.„

Being a first time car buyer I was happy with the support and rates provide by them. Starting from first call with Ranga who explained to me the details followed by Rose and entire team made sure the process was easy and fun for me. Thank you team. Will surely recommend loans.com.au.„

Just refinanced my first car through these guys and absolutely loved it! Adrienne and Paxton helped me out a lot and were super friendly throughout the loan process. It's very surprising how quick these guys are in providing loans given that one uploads all the documents requested for loan approval and their onboarding platform is great and very easy to use.„

Rose and Michael were fantastic. I had some issues with a false debt on my credit report but they were very helpful with their advice and patient. It was the best customer service I have experienced Thank you.„

Having dealt with quite a few banks over the years, dealing with loans.com.au was refreshing. They worked around me, told me exactly what I needed to give them and why, paid promptly, were very communicative and easy to deal with. I will be recommending them to my friends!„

Adrienne has been amazing. She was so helpful and made the car finance process so simple and easy for me. Especially as this was my first time getting car finance. I would highly recommend using loans.com.au as they have low fees, competitive rates and an easy online system. Thank you for the amazing experience„

They are amazing. They are very clear and thorough. Any information I needed or update all within the portal and I have the best car loan rate in the market that the car dealer finance can't beat in Melbourne. Would definitely recommend anyone to reach out to them for car loan.„

Very good service by Ranga and Adrienne. Easy to talk to and very quick and efficient service. Thanks for all the help.„

The team at loans.com.au provided a genuine, personalised service from initial phone enquiry all the way through to settlement. User-friendly portals to check on the progress of your loan, transparent requests and specifically the friendliest and helpful customer service team who really go the extra mile to assist.„

Absolutely seamless process and quick turn around on my new car loan. Adrienne and Rick in customer support and sales were incredibly helpful and genuine. Would absolutely recommend the team at loans.com.au.„

Great service, great rates and local staff.„

Really helpful and fast efficient service with a good interest rate!„

Amazing service. Adrianne went above and beyond to make it an easy and fuss-free experience even when the dealership were being difficult with her!! Easy online portal to upload documents and fast approval. Would use again and again!„

Brilliant support team got the car in 2 days!„

Fast and easy process.„

Easy to deal with, progressed at my own pace. Followed the progress using their app. Good experience. Definitely recommend.„

Very competitive interest rates; easy application process with everything done online and great service.„

Pretty smooth, transparent, and hassle-free.„

It was all so easy and fast to upload documents and Adrienne kept in regular contact with me through the whole process. loans.com.au also gave me an amazing interest rate which beat my previous finance enquiry by 2%. After the loan was approved, settlement was the very next day and I had my brand-new car 2 days after that!„

Would definitely recommend it. From the start, I received great service. Very happy I went to them. Would definitely use them again.„

Was quick and painless, and getting all the documents uploaded was simple. Took about 4 business days and probably would've been faster if I didn't miss messages asking for more clarification. Went with loans.com.au because they were transparent and didn't waste 4 days of my time trying to negotiate rate and payments.„

Their service was fantastic the whole way through the process. Everything happened immediately after I provided the required information and I got from application to settlement in just a few days with any hold ups being on my end with supplying things required. Everyone I dealt with was very lovely as well and willing to help with any questions I had.„

Very straight forward process. Wish their onTrack system would send out notifications that there were messages. Otherwise, highly recommended!„

I found the application process fast and easy to follow. Document submission via the portal was straightforward, fast, and flexible. The staff were all excellent. Polite, tactful, and very punctual - down to the minute on agreed call back times. Amazing. I applied on a Monday and was funded the same week with the dealer paid that morning.„

Absolute legendary services. These guys have been amazing with the new car loan application, pretty much new era of digitisation. Made it so easy and quick, special thanks to Matt who helped with acquisition process, and Adrienne for overall application support. Keep up the good work and rates!„

So happy I went to this lender. I got approved in one day and picked up my brand new car after 3 days turn around. If someone is busy, another person will help you straight away. No waiting! onTrack is well structured and very easy to upload documents. All happened online even the signing of contract. It has been a pleasant experience from day 1 to settlement.„

Easy to deal with great customer service nothing was too difficult friendly people at every step of the process.„

Absolutely amazing experience, so quick and easy from start to finish and a seamless online interface for managing the application. Never had to hold for long before speaking to a real person. Couldn’t recommend enough!„

Friendly, professional, and helpful service with an easy application process and consistent updates through the online portal. All in all, a great company to deal with that deliver the good rates as advertised. Thanks!„

Fantastic service! Friendly staff, straightforward process, fast turnaround, great online loan management system not to mention the killer interest rate and lack of hidden fees. Highly recommended.„

Can't recommend these guys enough! Adrienne and Paxton were absolute gems helping me every step of the way and even had my bank (that organised my insurance) impressed with how thorough and straightforward you were for the entirety of my application. Managed to have everything cleared early so my dealership gave me a call to pick it up a day early!„

It was an easy process, very responsive team and you can follow along with the progress of your application online.„

Great experience and quick funding.„

Very easy online application. I am very happy with my consultant Adrienne. She understands my poor English. All the best to her. Thank you loans.com.au for making life easy.„

Quick car loan, no issues, very responsive and competitive rates, and fees.„

Easy to use online process, the best rate by a long way, especially compared to car dealership. When I did have questions the responsiveness either by message within onTrack or via telephone were almost instant. Would highly recommend.„