Our Google Rating
See what our customers say about loans.com.au
18 Sep 2020
“
I never usually write reviews but the whole experience was just fantastic that I had to write a review. I initially contacted Luke for the application and he guided me through the whole process. The application was pre-approved two weeks ago and I found the car this week and the whole settlement was completed in a matter of days.„
17 Sep 2020
“
Very helpful every step of the way with easy to understand, very friendly staff.„
16 Sep 2020
“
From start to finish I was impressed with the ease of application and how good the loan officers were about it all. The mobile app is fast and easy. I dealt with Bernadette and Rose and they were lovely and helpful.„
15 Sep 2020
“
Luke and Sio did an amazing job of getting finance for my car. Funds transfer was lightning fast and settlement happened within 24 hours. Myself and dealership were amazed by the fast processing by the loans.com.au team. Absolutely recommend them for any financial needs.„
11 Sep 2020
“
We are very happy with the great service received from loans.com.au. Special thanks to Tahlia and Brandon who really looked after us at every stage of the application process.„
10 Sep 2020
“
Absolutely recommendable. The online platform of processing the loan from pre-approval to settlement is beyond amazing. Plus, loans.com.au offers the lowest interest rates.„
09 Sep 2020
“
I highly recommend loans.com.au! Ask for Michael and Yvvone. Honestly the best and most understanding people I have ever dealt with! They made it such a breeze and had the whole application sorted within a week. I honestly can not thank them enough! They're the best ever.„
03 Sep 2020
“
Thank you loan.com.au for your quick professional services, you guys were easy to use and had all the answers to my questions. Shout out to Sio who was a great help and had very very professional services from him. Very fair loans rates, will recommend loans.com.au to everyone, 100/10 loan company.„
27 Aug 2020
“
Compassionate, understanding supportive, welcoming, accomodating, fair, excellent communication throughout the whole process.„
27 Aug 2020
“
Kate was such an amazing loan officer. She made the process a lot easier. Thank you for the extra mile Kate.„
25 Aug 2020
“
I loved their quick response, changed my view about online services. Great customer care. Just leave a message , you get call at your time. Great low rate home loans.„
25 Aug 2020
“
Very satisfied with their customer service. Very helpful from the start to finish. Thanks, Jate Hansen and Michael Pisani for assisting me all throughout my application.„
19 Aug 2020
“
Great experience, with proactive call backs and specialists who are well skilled to provide information you require and guide you to complete your application ASAP. A breath of fresh air speaking to onshore staff and appropriate handoffs to minimise repeating yourself. Great competitive rates and user-friendly online tools to manage. Totally recommend loans.com.au.„
18 Aug 2020
“
Fast and efficient team that really go out of their way to help you. I found my dream car and they helped me every step of the way until I drove it out of the dealership. Very competitive interest rates and great service, thank you!„
15 Aug 2020
“
Absolutely incredible. The team at loans.com.au are dedicated, efficient and exceeded expectations. Their rates smashed the big banks and their portal to upload documents and application info was so easy to use. Amazing and fast processing time. Thank you!„
09 Aug 2020
“
Very easy process. The application was approved very quickly.„
07 Aug 2020
“
I saw that loans.com.au had a special rate for green vehicles and it was better than most other rate offers I could find. What a streamlined application process that all is via OnTrack! That was the most pleasant experience I have ever had. I have already referred loans.com.au to a friend who is looking at purchasing a new car and I will to anyone else who asks!„
07 Aug 2020
“
This was the easiest most professional and efficient loan I have ever had. The team are remarkable and their service standard is exceptional. Thank you for making a long-distance purchase sight unseen, stress-free for me. I thoroughly recommend loans.com.au and a special call out to Yvonne and the service team.„
06 Aug 2020
“
Great rates, was much lower than what I was offered elsewhere though this is based on each individuals circumstances of course. Easy process and everything was pretty smooth.„
02 Aug 2020
“
We are so pleased to have chosen loans.com.au for our recent loan. The process from start to finish was easy through the mobile app and online applications. This was followed up with calls from Sio to confirm or help with the loan process. Highly recommended loans.com.au - new age online loans process.„
02 Aug 2020
“
Brilliant. Kept up to date with everything and the ontrack website was easy to use.„
30 Jul 2020
“
Smooth Sailing - What an easy and stress-free process. My questions never went unanswered and Michael made my experience so positive! Very happy.„
29 Jul 2020
“
Just amazing! The staff were amazing, they lead me through each step on what I needed to do! Easy paying off finance! Just pure amazing experience I had with them!„
29 Jul 2020
“
Very happy with the service I received. Yvonne was brilliant, very professional and was always available for any queries, highly recommend loans.com.au„
29 Jul 2020
“
I saw loans.com.au on a product comparison website. I found their rate to be better and fees lower saving me 10% on repayments. The process was easy and convenient doing everything online with someone local to speak with when needed. Customer service was excellent. I would recommend to anyone for car finance.„
28 Jul 2020
“
The process was easy, communication was great and the rates very competitive. 100% recommended.„
28 Jul 2020
“
Best car loan rate and the service and process was very professional. Wish I could say the same about the car dealer I dealt with.„
27 Jul 2020
“
I am very happy with the team at loans.com.au, very patient and professional. I would have no hesitation in recommending them to others. Thank you.„
25 Jul 2020
“
Best car loan rate on the market and the service was great. The application process itself was as easy as it gets. Got my loan approved within 3 days and was guided along the way by the staff. The online portal makes it even easier to manage the application process. Highly recommend.„
24 Jul 2020
“
Quick and easy experience. Staff were very friendly and helpful.„
20 Jul 2020
“
Very good company had a car loan with them. Great experience would recommend to everyone.„
16 Jul 2020
“
Couldn't have had a better experience, the team were so helpful and made everything just easy!! The app was a great add on feature as it made it so easy to track and get hold of everyone. Couldn't recommend it more! Will deal again.„
12 Jul 2020
“
Bernadette was awesome to deal with also a great shout out to Sio, the process was so simple all done on the app took about a week very very stoked with them, will use again when the time is right.„
10 Jul 2020
“
I had a great experience with loans.com.au. Everything was easy to do and their customer service was excellent. Will use again for sure!„
10 Jul 2020
“
Luke and Yvonne made the Experience getting 2 car loans a breeze. Thanks guys.„
10 Jul 2020
“
Great experience! I applied for a car loan on Friday and was approved by Tuesday morning. My loan manager Ben and Rose were awesome. Online system is quick and extremely well managed. Customer service all the way through the loan process was 10/10. Rate was the cheapest by far from competitors and service was exceptional.„
09 Jul 2020
“
Best services and guidance at each step.„
02 Jul 2020
“
The loans.com.au team were great all round. They were very helpful and attentive throughout the whole process and made the finance process really simple and pleasant.„
01 Jul 2020
“
Very easy application and staff were more than helpfull along the way.„
01 Jul 2020
“
The process was really easy and there was excellent communication between loans.com and myself which made asking questions so much easier. Overall a great experience.„
27 Jun 2020
“
I had a great experience with Loans.com.au! Amazing customer service and quick turn around for such a great product. Definitely recommend!„
19 Jun 2020
“
Great experience all round! I applied for a car loan on Sunday night and was approved by Tuesday morning. It was a very quick and easy process, my loan manager answered any questions I had. Their online system is quick and extremely organised. Their customer service all the way through the loan process was 10/10. The loan rate was the cheapest by far.„
19 Jun 2020
“
Very refined process done fully online. Speedy replies and super easy. Would highly recommend, well done!„
10 Jun 2020
“
Me and my husband have recently refinanced our home loan from CBA to loans.com.au. We are extremely satisfied with how smoothly everything went and would highly recommend this competitive product.„
10 Jun 2020
“
Very happy with the way loans.com.au processed my car loan application, the team was professional and easy to deal with, I received continuous updates and sharing documents was very easy as well. Overall, The product offering and customer service are impeccable. Definitely recommend and looking forward to experiencing being a customer.„
04 Jun 2020
“
Very good response from loans.com.au team, good and cheap rates. If you can manage doing everything by yourself, this is a great option for new or refinance.„
04 Jun 2020
“
Very good service and very helpful staff. Application got approved much earlier than expected. Strongly recommend these guy for any kind of loan application. You guys are awesome.„
30 May 2020
“
loans.com.au came in way under any other quotes I had and were really easy to work with. Team were really thorough and answered any questions I had promptly. Pleasure to deal with, cheers!„
26 May 2020
“
This was my second time using loans.com.au. The process is even easier now, all done online and electronically signed in most parts. Very efficient online loan tracking and SMS updates, so easy to do yourself no excuses to remain with big 4 banks or similar ones. Great interest rates. Very happy with staff that support you throughout the application process.„
26 May 2020
“
Very good service. Very competitive rates. Applied for the loan on a Monday. Was driving the new car out of the dealership by Friday. Very good turn around!„
21 May 2020
“
It was easy dealing with loans.com.au as they made it so simple to complete all essential paperwork and help in a timely manner. Very easy to talk to over the phone with their customer service. Would recommend you anyone looking for a better home loan.„