loans.com.au reviews

“ Everything was pretty smooth

Great rates, was much lower than what I was offered elsewhere though this is based on each individuals circumstances of course. Easy process and everything was pretty smooth.„

“ Ontrack website was easy to use

Brilliant. Kept up to date with everything and the ontrack website was easy to use.„

“ New age online loans process

We are so pleased to have chosen loans.com.au for our recent loan. The process from start to finish was easy through the mobile app and online applications. This was followed up with calls from Sio to confirm or help with the loan process. Highly recommended loans.com.au - new age online loans process.„

“ My questions never went unanswered

Smooth Sailing - What an easy and stress-free process. My questions never went unanswered and Michael made my experience so positive! Very happy.„

“ Convenient process doing everything online

I saw loans.com.au on a product comparison website. I found their rate to be better and fees lower saving me 10% on repayments. The process was easy and convenient doing everything online with someone local to speak with when needed. Customer service was excellent. I would recommend to anyone for car finance.„

“ Just pure amazing experience

Just amazing! The staff were amazing, they lead me through each step on what I needed to do! Easy paying off finance! Just pure amazing experience I had with them!„

“ Very happy with the service

Very happy with the service I received. Yvonne was brilliant, very professional and was always available for any queries, highly recommend loans.com.au„

“ Best car loan rate

Best car loan rate and the service and process was very professional. Wish I could say the same about the car dealer I dealt with.„

“ Rates are very competitive

The process was easy, communication was great and the rates very competitive. 100% recommended.„

“ Very patient and professional

I am very happy with the team at loans.com.au, very patient and professional. I would have no hesitation in recommending them to others. Thank you.„

“ Best car loan rate on the market

Best car loan rate on the market and the service was great. The application process itself was as easy as it gets. Got my loan approved within 3 days and was guided along the way by the staff. The online portal makes it even easier to manage the application process. Highly recommend.„

“ Headline:

Quick and easy experience. Staff were very friendly and helpful.„

“ Would recommend to everyone

Very good company had a car loan with them. Great experience would recommend to everyone.„

“ The team were so helpful

Couldn't have had a better experience, the team were so helpful and made everything just easy!! The app was a great add on feature as it made it so easy to track and get hold of everyone. Couldn't recommend it more! Will deal again.„

“ Process was so simple

Bernadette was awesome to deal with also a great shout out to Sio, the process was so simple all done on the app took about a week very very stoked with them, will use again when the time is right.„

“ Everything was easy to do

I had a great experience with loans.com.au. Everything was easy to do and their customer service was excellent. Will use again for sure!„

“ Loan process was 10/10

Great experience! I applied for a car loan on Friday and was approved by Tuesday morning. My loan manager Ben and Rose were awesome. Online system is quick and extremely well managed. Customer service all the way through the loan process was 10/10. Rate was the cheapest by far from competitors and service was exceptional.„

“ Getting 2 car loans was a breeze

Luke and Yvonne made the Experience getting 2 car loans a breeze. Thanks guys.„

“ Best services

Best services and guidance at each step.„

“ Helpful and attentive

The loans.com.au team were great all round. They were very helpful and attentive throughout the whole process and made the finance process really simple and pleasant.„

“ Staff were helpful

Very easy application and staff were more than helpfull along the way.„

“ Excellent communication

The process was really easy and there was excellent communication between loans.com and myself which made asking questions so much easier. Overall a great experience.„

“ Amazing Customer Service

I had a great experience with Loans.com.au! Amazing customer service and quick turn around for such a great product. Definitely recommend!„

“ Speedy replies and super easy

Very refined process done fully online. Speedy replies and super easy. Would highly recommend, well done!„

“ Great experience all round!

Great experience all round! I applied for a car loan on Sunday night and was approved by Tuesday morning. It was a very quick and easy process, my loan manager answered any questions I had. Their online system is quick and extremely organised. Their customer service all the way through the loan process was 10/10. The loan rate was the cheapest by far.„

“ Product and service are impeccable

Very happy with the way loans.com.au processed my car loan application, the team was professional and easy to deal with, I received continuous updates and sharing documents was very easy as well. Overall, The product offering and customer service are impeccable. Definitely recommend and looking forward to experiencing being a customer.„

“ Headline:

Me and my husband have recently refinanced our home loan from CBA to loans.com.au. We are extremely satisfied with how smoothly everything went and would highly recommend this competitive product.„

“ Great option for new or refinance

Very good response from loans.com.au team, good and cheap rates. If you can manage doing everything by yourself, this is a great option for new or refinance.„

“ Very good service

Very good service and very helpful staff. Application got approved much earlier than expected. Strongly recommend these guy for any kind of loan application. You guys are awesome.„

“ Easy to work with!

loans.com.au came in way under any other quotes I had and were really easy to work with. Team were really thorough and answered any questions I had promptly. Pleasure to deal with, cheers!„

“ Very good turnaround!

Very good service. Very competitive rates. Applied for the loan on a Monday. Was driving the new car out of the dealership by Friday. Very good turn around!„

“ Very quick and efficient

This was my second time using loans.com.au. The process is even easier now, all done online and electronically signed in most parts. Very efficient online loan tracking and SMS updates, so easy to do yourself no excuses to remain with big 4 banks or similar ones. Great interest rates. Very happy with staff that support you throughout the application process.„

“ They made it so simple

It was easy dealing with loans.com.au as they made it so simple to complete all essential paperwork and help in a timely manner. Very easy to talk to over the phone with their customer service. Would recommend you anyone looking for a better home loan.„

“ Smooth and easy process

I highly recommend Loans.com.au smooth and easy process. They always offer you lowest rate possible. Why bother with banks, try this online lender. They provide all tye services what you need from the bank.„

“ Staff were amazing

The whole process was easy. The staff were amazing and helped every step of the way and kept me informed. The rates are great and no hidden fees. Everything was so transparent. Would definitely recommend. Thank you.„

“ Very impressed

Comment: My new car loan just settled and I am very impressed with the ease of application, provisional and full approval. The process was so simple using their "OnTrack" App. The app totally eliminated the need for phone calls or constant emails. The ability to receive, sign and upload any requested documents made full approval such a simple task.„

“ Seamless service

Thank you for making my dreams come true! Seamless service from the beginning...1 day turn around and I had my brand new car! Unbelievable!!„

“ Unforgettable great service

I will never forget the help you gave me during these difficult times.„

“ Easy refinance process

Found the process of refinancing, effiicent and quick. The process was easy; and the staff are friendly and responsive to any questions. Would highly recommend loans.com.au„

“ Excellent service

loans.com.au have an excellent customer service.„

“ onTrack was very easy to use

onTrack is very good to inform customer about the progress of the application and to upload documents in own time.„

“ Thank you for fantastic service

Impressed with the timely and accurate communication throughout the process of approval and settlement. I have been and will recommend you to friends and clients.„

“ Refinancing process went very smooth

Surprised by how efficient loans.com.au team was considering I was based in NSW and they were in QLD. So much easier, would highly recommend.„

“ Hassle free experience

From start to finish with loans .com communication was easy hassle free and good people to deal with.„

“ Very impressed with your high-calibre staff

The Lending Manager and Sales Support I dealt with were both very professional and extremely efficient. Good people brought much more add-on value to the low interest rate. I won't have hesitations in recommending loans.com.au to my friends.„

“ Massive thanks for your great service

Great service and very friendly staff to help with all aspects of the application.„

“ Great business model

Loans.com.au is tailored to make the whole process very smooth. Well done guys and thank you very much!„

“ Easy and smooth experience

The customer service and lending teams were both responsive and the online platform really eased the process.„

“ To sum it up - Simple & Easy

The whole process has been a delight from beginning to end! The staff have been professional, friendly and extremely helpful. Wish I had of done this a long time ago!!!„

“ So impressed from start to finish

The loans.com.au team were fantastic. Every person I've spoken to were so helpful. The whole process went so smoothly and easily we were able to settle a week early - in 23 days! My solicitor couldn’t believe it! I already started recommending loans.com.au to everyone.„

“ Very happy with the process

I was very happy with the process from enquiry to settlement. Calls and queries were answered promptly. Staff were very courteous, knowledgeable and efficient.„