Our Google Rating
See what our customers say about loans.com.au
30 Jun 2017
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Very happy with this loan and will save a lot therefore enabling me to pay off sooner. Very friendly and helpful staff.„
28 Jun 2017
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Paying almost 0.6% more previously with another bank, great savings coming with loans.com.au! Easy and effective.„
23 Jun 2017
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Simply the best value loans available in the market today.„
21 Jun 2017
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The whole process was painless and easy to manage. Would definitely recommend.„
21 Jun 2017
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Helpful staff and great competitive rates.„
09 Jun 2017
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Very happy as it is all online. The loan app is user friendly. The main thing for me is reduced interests rates so I switched from major bank.„
08 Jun 2017
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I was expecting minimal interaction with a "real person" being an online service, but it was complete opposite. The service you get with loans.com.au is as good or even better than the big four banks.„
06 Jun 2017
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Very happy to change over from one of the Big 4 banks to a more competitive rate and friendly service. Smooth process and support available to guide me through the whole application.„
03 Jun 2017
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Friendly and fast acting staff. I would much prefer dealing with them than any of the big banks.„
29 May 2017
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The process was so easy and the staff were so helpful. I'm now saving hundreds every month.„
19 May 2017
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I would like to say many thanks to both the Sales and Support teams for helping us with this application. Without your help, we wouldn't have been able to switch our existing loan to loans.com.au which is now saving us a lot of money. Overall you have done a brilliant job.„
08 May 2017
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Nice and simple process. Really happy with the service.„
05 May 2017
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Confirmation of finance was completed within our finance clause requirement. Great communication from staff. Very happy with the low rate.„
04 May 2017
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Great communication and service via the onTrack app. Thank you!„
02 May 2017
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Staff have been fantastic! The service I have received is so much better than that from my previous bank. The process was relatively straight forward and simple, and staff were there to walk me through all my questions. The finance was finalised before we head overseas on a holiday. I will not hesitate to recommend this product to others.„
02 May 2017
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Will highly recommend you to my family and friends. The team at loans.com.au were very prompt and proactive.„
01 May 2017
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Rates are the best around and the online services were top notch. The lending managers were very helpful and informative. Will recommend this to anyone who's looking to take out a loan!„
28 Apr 2017
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Happy with loans.com.au. Now setting up my second loan.„
27 Apr 2017
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Loans.com.au are very easy to deal with, fast in their processing time and have good products with great rates! Highly recommend.„
20 Apr 2017
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The team were brilliant with the level of customer service they provided to me. So impressed that I am now in the process of refinancing my second loan. I really don't think that any other online financial institution could be as effective and efficient as loans.com.au.„
19 Apr 2017
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Excellent service and support throughout the whole process. Lending manager was very helpful with changes throughout the application process. Could not be happier.„
12 Apr 2017
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Very prompt and efficient service. All queries were addressed within the day and guided me all the way through the process. Will definitely recommend loans.com.au to others.„
05 Apr 2017
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Loans.com.au provides great service and the cheapest loan interest rates. Fast turnaround and great customer support team. I am going to get all my friends' loans refinanced through loans.com.au„
04 Apr 2017
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Organising my refinance application was a very clear and straightforward process. It was much easier than dealing with a bank and an excellent interest rate to boot. I'm looking forward to continuing to deal with loans.com.au in this easy manner.„
03 Apr 2017
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Overall 100% satisfied. Humbled with service!„
28 Mar 2017
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Very easy process and saves me a lot of money over the long run.„
20 Mar 2017
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This application has been very easy to follow and I was assisted by the very friendly team when I needed assistance. The team at loans.com.au were very helpful every step of the way. I would recommend them to anyone that needs a home loan.„
20 Mar 2017
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It was very easy to refinance my mortgage through the loans.com.au website. I used the online chat a few times and my questions were answered very quickly without me having to sit on hold. It was all very easy!„
20 Mar 2017
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This is how the home loan process should be done. Period.„
19 Mar 2017
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Very easy application process. Competitive investment rates. Will recommend to others.„
18 Mar 2017
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Smooth application process and always kept me up to date on the progress of application. Wonderful customer service.„
18 Mar 2017
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The people from loans.com.au's customer services were fantastic. They talked with me at each step of the way.„
16 Mar 2017
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Had a fantastic experience getting the loan documentation and approvals in place. Much easier than working with the traditional banks. Certainly recommended!„
16 Mar 2017
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Friendly, fast response. Easy to get the questions I had answered. The staff are knowledgeable and rates are fantastic. Very happy with my new loan!„
15 Mar 2017
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A seamless, stress-free experience. Happy with the thorough communication throughout each stage and process. What an easy process. Thank you.„
14 Mar 2017
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I cannot believe how easy the loan application with loans.com.au has been. I work full-time and am very time-poor. The process has been seamless.„
09 Mar 2017
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Fantastic and very helpful. I was guided through all steps necessary.„
08 Mar 2017
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The staff at loans.com.au were very friendly and helpful. I will recommend loans.com.au to my friends when they are looking for home loans.„
02 Mar 2017
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Great customer service and support received throughout the process of the application through to settlement.„
01 Mar 2017
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Had a great experience with loans.com.au. Easy application process and great communication.„
01 Mar 2017
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The whole refinance process was painless. Communication was good, and the interest rate is very good. I will consider going with loans.com.au again in the future.„
28 Feb 2017
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I am so impressed with not only the cheapest interest rate but the high level of customer service and professionalism. I have never had a process go so smoothly or quickly. I want to thank everyone concerned. Well done.„
27 Feb 2017
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Awesome team and they were great help the entire way. I would highly recommend loans.com.au to anyone.„
25 Feb 2017
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Very happy from start to finish with the loan process. Great customer service from everyone involved. I would definitely recommend loans.com.au.„
21 Feb 2017
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A very straightforward process with excellent communication. The online application is very clear and follow up telephone communication is easy.„
16 Feb 2017
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Excellent service. Application to settlement in 16 days flat. Incredibly fast and responsive. Highly recommended A+„
15 Feb 2017
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I was pleasantly surprised how easy it was from start to end. Took less than two weeks. I would recommend to anyone to give it a go.„
14 Feb 2017
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Cheapest rate I found so far in Australia. Easy to deal with and very professional team. I recommend loans.com.au to everybody.„
14 Feb 2017
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I am a pretty frustrating customer, so the patience that loans.com.au has shown me is both surprising and very much appreciated!„
09 Feb 2017
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This is my second product with loans.com.au. They are efficient with great customer service. I will definitely recommend their service to others.„
08 Feb 2017
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The process was nice and smooth. Loans.com.au kept me updated on a constant basis. Very quick turnaround from application to settlement. Very happy!„