loans.com.au reviews

Super fast, professional, and easy process. I enquired on Friday with loans.com.au Saturday processed my application, Monday approved, and was all settled on Tuesday! Very user-friendly portal. Staff are well trained, respond to your messages via the portal promptly and whenever I called I was put straight through to someone local here in Australia.„

Don't hesitate with these guys. Very good communication throughout. Good rates too.„

Great friendly service! Approval and settlement all very quick. Thanks team.„

Quick and easy application process. Best rates.„

The team is extremely efficient and ready to take ownership. The whole process took just 2-3 business days. Best of all, their interest rate is one of the lowest in the market. Would definitely recommend to friends and family.„

Seamless application and approval process! A consultant was in contact with me every step of the way and the online application process made it very easy for me to upload the required documents. The application was approved quickly with a very competitive interest rate. I highly recommend loans.com.au„

Super-efficient and staff are amazing to deal with, fast simple and quick turn around with the best rate„

No stone left unturned. From initial call to after settlement I was never left wondering about what to do. Very personal service. Great interest rate. I’m a very happy customer.„

Highly recommended lender. Their rates were very low. Low fees and you can make ad hoc payments without being penalised. Online portal was seamless and customer service was very attentive.„

Fast approval, excellent customer service from application to settlement. No call wait time over the phone, you will speak to a real Australian within seconds. The website and app are designed well and easy to upload documents. You can also watch the progress of your loan application online.„

Excellent communication at every stage and a superior loan product that suited us perfectly.„

I am so impressed by the service provided by this company. Such a fast, convenient & effortless experience. Adrienne was very helpful and made the whole process so smooth. I would recommend loans.com.au to anyone looking to get finance the simple way.„

Easy, straightforward loan application process. Very helpful staff made the whole process very easy, with friendly and efficient post loan service. Would deal with them again.„

Very easy transaction, helpful and knowledgeable staff (Rose) that couldn't do enough to assist in making this happen. Compared to major opposition lenders I would definitely highly recommend these guys.„

What a wonderful service they provide. The team was extremely helpful and friendly to deal with. The service and feedback times were super quick. I can and would definitely recommend loans.com.au to anyone. Thanks for your amazing effort team!„

Quick and easy. Plenty of communication and personal service.„

Great service through the process! A real worry for the banks when loans.com.au delivered on the rate and the customer service. The team was very hands-on during the process!„

The application was super-efficient, the staff were all amazing to deal with and they have the best interest rate on the market. I wouldn’t hesitate to recommend them to friends and family. What can normally be a stressful experience was made a breeze with loans.com.au„

I would like to personally thank Trina and Ben and the team from day one was just exceptional brilliant genuine service. The online app was easy to use and all my queries answered promptly the process was smooth and everything explained well. Thank you all once again cannot wait to pick up my Ute„

I was looking for a great rate and I found one at Loans.com.au. The whole experience from initial enquiry to settlement was quick, efficient, and professional. Very happy with the outcome.„

Great rates. Pretty good experience with Loans.com.au the turnaround time is short, the whole process is easy and the staff are pretty helpful. Most importantly their rates are good vs their competitors.„

Great rates. Friendly, efficient and professional staff. Thanks Luke!„

loans.com are the best people to deal with. The loan application was fast and easy they got in touch with me in a matter of minutes submitting my application online. Cio and Rose were both wonderful in helping and answering all my questions.„

Great guys, friendly and quick service. Always have been upfront about all the details. Honest about fees. Can't recommend enough.„

After three weeks of dealing with another company and finally getting approval for a car loan with 15% interest, I decided to look elsewhere. A friend told me about loans.com.au so I checked them out. I started my application on a Saturday morning and was approved by the Tuesday. Amazing staff and the online process was so easy.„

A very simple and fast service. Really Impressed with people at loans.com.au. I will recommend them to family and friends. Special thanks to Ben and Adrienne.„

Responsive, unbeatable and personable. Couldn't be happier and definitely refreshing after years working exclusively with the big 4.„

The team were extremely helpful and over the process so easy and fast. I really liked the app to upload documents and seeing the progress of our application. Kate was great to deal with, always happy to answer questions and keep me updated on next steps. The interest rate was best in the market.„

I would definitely recommend this lender. Friendly service and very prompt. I literally heard from them within a minute or 2 after I’d lodged my online application. The loan was approved in record time. And zero paperwork - it was all online. I’d not heard of loans.com.au before until I ran a comparison website. I’m grateful that I found them.„

Lowest interest rate I could find for a car loan. Quick approval. Low establishment fee. Responsive phone lines. Special thanks to Kate.„

loans.com we’re the best. So easy to deal with. Answered all my queries really fast. They didn’t put me through the wringer like other banks, the process was quick and easy. Fully approved within a few days.„

Best rates, good service. What else could you ask for?„

Extremely clear and straight forward loan application process. Prompt customer service!„

Trina helped me throughout my loan and was super helpful!! Nothing was too hard and they made sure everything was done as efficiently as possible. I’ve also done research and they have the lowest rates that I could find! If I needed another loan I will definitely be using them again.„

Really great customer service particularly from Yvonne who moved fast to progress my paperwork. Would highly recommend.„

Great service and very helpful all the way. From Luke who got things happening to Yvonne who steered me through to the end. A big thank you to all the team and we are enjoying our new car.„

Great people, great service, quick response to questions and got my loan for my car in 48hrs. Would recommend them to anyone 100%.„

Great process from beginning to end, would happily recommend and will use again. The online ontrack portal system allows for complete transparency with what stage your application is at and was never left on hold for over 30 seconds during the entire process.„

Shanalee was particularly helpful considering our circumstances. Although we didn’t get the amount we were originally pre-approved for and didn't receive an explanation as to why, she made sure she got us best result possible. There were a few set backs and a bit of wait hearing back, but we ended up settling our loan and picking up our new car within a week!„

Every team member was professional, friendly and went over and above to help. Kate was amazing in assuring me along the way. Ranga was helpful in setting me up. An awesome experience and will definitely use them again.„

Fast and efficient finance. Quick approval with no hassles at all. They looked after everything, got us a great low rate that we couldn't beat elsewhere. Thank you Matt & Mon.„

The customer service was fantastic, Michael was extremely helpful and everything was explained from the very first phone call right through the process. It was quick and efficient, I had regular phone calls to keep me up to date and the onTrack app was so easy to use. I would definitely recommend loans.com.au„

Incredibly easy process. Found the customer service provided by Payton & Sio to be friendly, professional and efficient. I will be recommending to friends and family.„

Buying a car with loans.com.au has been a very easy and quick process. Great communication from my loan officer and the team at every step of the way. Highly recommend to anyone looking to buy a new or dealer used car.„

Really fast turn around when we needed a new car, we felt looked after every step of the way.„

Helpful staff, quick process if you have all the documentation too. Competitive rates.„

The staff and support I received for my recent loan application was very professional. All the staff that I spoke to were extremely efficient and helpful with my loan. The whole application was very straight forward. Thanks the team at loans.com.au.„

Fantastic communication throughout the whole process, so easy processes, no stress through the whole loan application, would not hesitate to use again in the future and recommend others to apply when they are looking, loan rates are excellent.„

Fantastic experience, great interest rate, the lowest I could find. All done online. Customer service is top notch. Thank you.„

Awesome service, prompt responses over phone and even better via using their onTrack app, just efficient the whole process made things easy in this environment - would definitely use again I would rate 10 stars if I could ! Special mention to Kate and Michael P you guys were just lovely to deal with. Never felt like a number very personable and friendly.„

Very easy to use, friendly staff and my loan was approved in 2 days and settled in three days!„